T&S Academy offers you the possibility of learning online at your own space. No need to attend classes, you can learn at night, weekend virtually from any place or location provided you have internet access on your device.
Courses availaible via T&S Academy e-learning platform:
Customer Service Level 2
This courses includes: (1) -Customer service principles (2) -Customers’ needs and expectations (3) -Behaviour and interpersonal skills (4) -Responding to problems or complaints
Following completion of this Highfield e-learning course it is recommended that the learner is assessed by a competent person (such as an employer or care training provider). Without this assessment a learner achieves a Highfield e-learning certificate (Demonstrating knowledge of the subject). (1) – Understand your role (2) – Your personal development (3) – Duty of care (4) – Equality and diversity (5) – Work in a person-centred way (6) – Communication (7) – Privacy and dignity (8) – Fluids and nutrition (9) – Mental health, dementia and learning disability (10) – Safeguarding adults (11) – Safeguarding children (12) – Basic life support (13) – Health and safety (14) – Handling information (15) – Infection prevention and control
Emergency First Aid at Work Level 2
This course covers (1) -Understanding the role and responsibilities of a first-aider (2) -Assessing an incident (3) -Managing an unresponsive casualty (4) -Recognising and assisting a choke casualty (5) -Managing a casualty – external bleeding and shock (6) -Managing a casualty – minor injury
First Aid at Work Level 3
Understanding the role and responsibilities of a first-aider Assessing an incident This courses covers (1) -Managing an unresponsive casualty (2) -Recognising and assisting a choke casualty (3) -Managing a casualty/external bleeding and shock (4) -Managing a casualty/minor injury (5) -Conducting a secondary survey (6) -Administering first aid to a casualty with injuries to their bones (knowledge) (7) -Administering first aid to a casualty with head and spinal injuries (knowledge) (8) -Administering first aid to a casualty with suspected chest injuries (9) -Administering first aid to a casualty with burns or eye injuries (knowledge) (10) -Administering first aid to a casualty with sudden poisoning or anaphylaxis (11) -Administering first aid to a casualty with a major illness
Once payment is processed, you shall receive login details. Login details may be issued instantly, but in some cases this may take up to 24hrs.
Nationally Recognised Certificates are issued electronically and are awarded by UK and International Awarding body: Highfield Qualifications.
Please note that once E-Learning login is issued no refund can be issued, as full access to course is granted.
Is made via paypal and is secured. Note that you do not need a paypal account to pay via this method. We accept all major credit and debit cards.